Privacy Policy

Privacy Policy

Welcome to Nanorelief.com. Your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our online store. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, make a purchase, or contact us. This information may include:

  • Personal Information: Name, email address, phone number, and shipping address.
  • Payment Information: We use secure third-party payment processors; we do not store your payment card details on our servers.
  • Automatically Collected Information: IP address, browser type, device information, and browsing behavior on our site. This information helps us improve the user experience and is collected via cookies, web beacons, and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To fulfill and manage your orders.
  • To improve our website, products, and services.
  • To communicate with you regarding your order or other inquiries.
  • To process refunds and returns.
  • To send you marketing emails, with your consent.
  • For targeted advertising, including Google Ads, based on your browsing behavior.

3. Sharing of Information

We may share your information in specific situations:

  • Service Providers: We may share your information with third-party vendors who help us operate our website and process orders.
  • Business Transfers: In the event of a merger, sale, or asset transfer, we may transfer your information to the acquiring company.
  • Legal Obligations: We may disclose your information if required by law or to protect our rights.

4. Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, improve site functionality, and support our advertising efforts. By using our website, you consent to our use of cookies. You can control your cookie preferences through your browser settings.

5. Google Ads and Third-Party Advertising

We use Google Ads and other third-party services for remarketing and advertising purposes. These third-party vendors may use cookies to serve ads based on your previous visits to our website. You can opt-out of personalized Google Ads by visiting Google Ads Settings.

6. Data Security

We prioritize the security of your information and implement reasonable security measures to protect it. However, no electronic transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as access, correction, deletion, and data portability. To exercise any of these rights, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed of any changes.